FAQ

 

What is your shipping policy?

At the moment, we only ship within the U.S. We may deliver to customers located around Minneapolis-St. Paul - email us for more information.

 

How do I take care of my bags? 

When not in use, we recommend keeping the bags in a cool, dry place away from possible water spills. 

 

Why do the sides of my bag feel stuck together?

Our bags are compressed in order to save space when shipping, so  you may need to manually separate the areas of the bag that have been compressed together.

 

Any other questions?

Contact us at solupal.mn@gmail.com for inquiries and feedback.